We provide a varying level of Pain Free Managed IT Services based on the network environment, age of equipment and finally our customers budget..
Our Platinum Managed IT Services Plan offers the ultimate in peace of mind and technology management. With our Platinum Managed IT Services Plan, you can totally focus your efforts on activities that drive sales and revenue, all while knowing that your technology requirements are being managed effectively and within the scope of your IT budget.
Pain Free Platinum Managed IT Services from iTenol offers innovative and essential functions and products for each level of business. Working with or as your IT Department, iTenol focuses on putting you back in control and ensuring technology works for you rather than you working to keep up with technology.[divider_top]
A senior engineer will come on-site to create initial network documentation, as well as audit your network for potential problem areas including:
This 24/7 network monitoring service will allow us to watch every aspect of your network to detect and report problems before they escalate into downtime, data loss, or expensive repair issues. Some of the items we will monitor include:
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Every three months we will come on-site to perform an extensive analysis of your network’s trends, security, and performance, as well as to review your company’s goals and technology issues with you. This quarterly review will allow us to make specific recommendations for improving your network performance, office productivity, and help you plan and budget for future IT needs.
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Every month a technician will come on-site and conduct a thorough audit and tune up of your network to:
Thanks to a remote filtering service we offer through [Barracuda], we can stop 97% of all spam and filter 100% of viruses sent via e-mail without requiring you to purchase and maintain expensive in-house hardware or software.
In the RARE event that your network goes down, or if you experience any type of problem, our team of senior technicians will troubleshoot and resolve the issue at NO ADDITIONAL SERVICE FEE to you. You can consider this like a network insurance plan.
You and your employees can call anytime during business hours and speak to a technician about problems they are experiencing.
In the case of fire, flood, or other disaster, we will restore your server to its original state. (Labor only. Software and hardware costs are additional.)
Designed to help you plan how to use technology to increase productivity, cut costs, gain competitive advantages, and support your company’s growth.
FREE Server and Workstation Loaner in the event of a workstation or server crash
Plus, you will be covered under our 100% No-Hassle Guarantee:
We are so confident in our Platinum Pain Free IT Plan, that we are willing to back it up with a powerful guarantee that no other IT firm or consultant would dare to make:
We guarantee that we will be able to detect, diagnose, and PREVENT any type of network problem from escalating into downtime. If by some odd chance your network goes down, if you get a virus, a hacker invasion, or any other problem that requires clean up and fixing, we will do all of the work necessary to restore your network back to full speed with no additional service fees to you.
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